Legal Actions

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Contact

 After demands have been issued and attempts to make contact have been exhausted, often a field call will enable us to make contact with an individual who doesn’t want to answer the phone or respond to mail or email.

Our Field Agents are fully licensed and we only deal with those who work within the parameters of the ACCC guidelines. Often the fact that we have made contact will get them to interact with us but also ensures that we know that they individual is still at an address. Again, the cost to us is the cost to you. More often than not this is under $100.00

 

Tracing

It is not unusual that an individual may have moved on from the address they gave you. Even if you are unsure of where they are now, we have relationships with several skip tracing agents who will make attempts to locate any individual to enable us to continue to pursue a debt, and the cost to us is the cost to you. Often around $150.00 to $200.00 if successful.

 

Court Action 

Most trading debts incurred fall within the jurisdiction of the simplified Minor Civil Disputes area of courts and tribunals throughout Australia. The Collection Company can handle the issue of all proceedings within those jurisdictions and have enforcement experience in all state courts throughout Australia so if the court makes an order to pay, we know what to do to enforce that payment no matter where they may be and can handle most of the debt recovery process for you without the need for your involvement

 

And Beyond

When the nature of the debt does require the involvement of a solicitor.

A Winding Up application for example or matters exceeding a certain debt level. If so we have access to legal advice from around Australia  and if we do need to engage a law firm, we only use lawyers who focus on debt recovery issues and you are made well aware of the cost before any charges are incurred. If the need arises you can of course also use your own or we can liaise with them as may be required.