The Collection Company Pty Ltd trading as Kents Collections

THE COLLECTION COMPANY is a long-established debt collection agent based in Queensland and operating throughout Australia.

Our prime objective is to recover outstanding debts owing to our clients. To facilitate this, we have refined methods and practices over many years to ensure the most efficient, cost effective and focused programmes available are utilised and implemented on a client-by-client basis after understanding how they work and their directed approach to their debtors.

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We understand that debtors range in status, age, attitude and have developed our own protocols to enable us to deal with all aspects of an individual’s situation to obtain the most reasonable outcomes. Some debtors also refuse to pay. Our legal action protocol is largely conducted in house to save costs but is still an court judgment and we can take enforcement action anywhere in Australia through the court system without the cost of using lawyers.

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We also understand that genuine financial stress plays a role so look to ways of resolving those issues for the best possible outcomes.

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Time has shown us that there are great advantages in removing the client from the interaction process with their debtors. For this reason, we undertake all work and negotiations as the only contact point for the debtor. This assists in a faster resolution because it ensures there is no misunderstanding  as to direction, intentions and agreements.

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Our Team

Headed by Mark Kent - Managing Director, who has over 39 years of legal and debt collection experience. With a team of skilled and experienced staff Kents Collections also has an efficient and uncompromising network of agents and affiliates ensuring effective debt recovery where possible.