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Individual or Commercial Debt Recovery
 

Individual and Commercial Debt Collection

Recovery Actions

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Commercial Debt Recovery

Commercial Debt Qualification
Generally speaking our guidelines require a debt book with a minimum of 30 outstanding debts but if you have a commercial debt that does not fall into our standard volume categories we may still be able to assist you in recovering that debt. You will also be able to seek our services if you have a single commercial debt of not less than $5000.00. All of this is of course subject to review and assessment by us but if that sounds like you, then get in touch and let's see what we can do for you.





As commercial volume debt collectors, we do not usually deal with with individual smaller debts but there can be exceptions to this and we are happy to discuss your specific situation with you to see if we can work together. We can offer you guidance and service that will assist in the collection of that debt. Speak with an expert to find out your options. Even if we cannot assist, we may be able to point you in the right direction. 

It is our business to deal with recoveries of value and we can quickly establish if your debt qualifies with a simple phone call or email to us.

Contact us today or email Mark Kent directly for your Individual or Commercial Debt Claims
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Individual Debt Recovery

Streamlined and Effective Processes

Full Debt Recovery Services

Statutory Compliance

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For all legal actions in the debt collection and enforcement process.

Local Government Rates and Charges Recovery

The Collection Company Pty Ltd is able to provide specialist debt recovery services to local governments across Australia, assisting councils to recover overdue rates and water charges efficiently, professionally and in accordance with legislative requirements. Our approach recognises that every account represents a member of the community, balancing firm recovery action with fairness, respect and a commitment to achieving practical outcomes wherever possible.

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Our structured recovery process includes account assessment, debtor engagement, payment arrangement management, field services, skip tracing, legal escalation and enforcement where required. We work collaboratively with councils to maximise recoveries while protecting community relationships and ensuring all recovery activity is undertaken in accordance with Council policies, approved procedures and applicable legislation.

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Where voluntary payment cannot be achieved, The Collection Company has the experience and legal capability to assist councils through the statutory sale of land process for overdue rates and charges. Working alongside our specialist legal partners, we support every stage of the process, from initial statutory notices through to auction, conveyancing and finalisation, ensuring legislative compliance throughout.

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We recognise that local government debt recovery requires a respectful and considered approach when engaging with vulnerable members of the community, including Aboriginal and Torres Strait Islander peoples, the elderly, people experiencing financial hardship, disability or illness, and those facing other personal challenges.

 

Our team is committed to treating every individual with dignity, empathy and professionalism, working collaboratively with councils to identify appropriate support pathways and sustainable payment solutions wherever possible, while ensuring recovery activities remain fair, compliant and consistent with Council's community responsibilities.

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