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Debt Collection

THE  COLLECTION COMPANY PTY LTD has over 30 years experience in the field of debt recovery. The Managing Director has over 40 years of legal and debt collection experience. Throughout that time, we have dealt with tens of thousands of debt recovery actions and recovered several millions dollars worth of debt.

Full Service

The Collection Company Pty Ltd conducts business within Queensland and throughout Australia and as such has developed an efficient uncompromising network of agents and affiliates with whom we work to ensure effective recovery where possible.

These range from licensed field call agents to skiptrace agents and process servers as well as search and enquiry organisations and even our own panel solicitors if the need arises.

 

Methods and Procedures.

The Collection Company Pty Ltd has over the course of its operation developed and streamlined methods and processes in its provision of debt collection services. We are not afraid of change. As legislation and protocols have varied, we have adapted to those variations to ensure absolute compliance with the statutory changes. Most debtors are embarrassed or concerned about owing money. Our policies and operations will always work initially within that parameter when making contact. The more settled a debtor is with satisfying his or her obligations, the more likely they are to try and resolve a debt without the need for legal action. This results in less expense for the client and a faster turnaround per matter.

Our experience and knowledge of the industry has enabled us to regularly work with clients on varying issues to ensure that an agreed set of operational standards is met and we can deal with almost any value of debt.

Working with You - the Client

Here at The Collection Company Pty Ltd, we do our best to understand how your business operates and work within those parameters. We understand that our clients have varying needs and approaches and we tailor make a plan that works for you. There are various pricing options available based on the steps you wish us to take and the volume of debts you have. We have no doubt we can create a plan that suits your needs.

Contact us now by phone or email Mark Kent directly and let's start a conversation. 

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The Collection Company Pty Ltd 
 

Streamlined and Effective Processes

Full Debt Recovery Services

Statutory Compliance

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       THE COLLECTION COMPANY P/L             trading as KENTS COLLECTIONS
  Experts in Full Service Debt Recovery  

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For all legal actions in the debt collection and enforcement process.

Local Government Rates and Charges Recovery

The Collection Company Pty Ltd is able to provide specialist debt recovery services to local governments across Australia, assisting councils to recover overdue rates and water charges efficiently, professionally and in accordance with legislative requirements. Our approach recognises that every account represents a member of the community, balancing firm recovery action with fairness, respect and a commitment to achieving practical outcomes wherever possible.

Our structured recovery process includes account assessment, debtor engagement, payment arrangement management, field services, skip tracing, legal escalation and enforcement where required. We work collaboratively with councils to maximise recoveries while protecting community relationships and ensuring all recovery activity is undertaken in accordance with Council policies, approved procedures and applicable legislation.

Where voluntary payment cannot be achieved, The Collection Company has the experience and legal capability to assist councils through the statutory sale of land process for overdue rates and charges. Working alongside our specialist legal partners, we support every stage of the process, from initial statutory notices through to auction, conveyancing and finalisation, ensuring legislative compliance throughout.

We recognise that local government debt recovery requires a respectful and considered approach when engaging with vulnerable members of the community, including Aboriginal and Torres Strait Islander peoples, the elderly, people experiencing financial hardship, disability or illness, and those facing other personal challenges.

 

Our team is committed to treating every individual with dignity, empathy and professionalism, working collaboratively with councils to identify appropriate support pathways and sustainable payment solutions wherever possible, while ensuring recovery activities remain fair, compliant and consistent with Council's community responsibilities.

Contact Us

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